Terms of Service

Last updated: 12 June 2026

These Terms of Service (“Terms”) govern your access to and use of the CAIB platform and website, operated by Martivi Consulting (“CAIB”, “we”, “us”). By accessing the service or signing an order for it, you agree to these Terms on behalf of your organization. If you do not agree, do not use the service.

1. The service

CAIB is an AI-powered operating platform that unites business functions — board governance, task execution, conversational analytics, sales planning, procurement, and market research — in one connected system. Features, modules, and availability may evolve over time.

2. Accounts and eligibility

• You must be a business and provide accurate registration information.
• You are responsible for your account, your users, and keeping credentials secure.
• You must promptly notify us of any unauthorized use of your account.

3. Subscriptions, fees, and payment

CAIB is offered on subscription tiers and by module. Fees, billing period, and the included scope are set out in your order or plan selection. Unless stated otherwise, fees are recurring and renew automatically for successive periods until cancelled, are exclusive of applicable taxes, and are non-refundable except where required by law. We may change pricing on renewal with reasonable notice.

4. Acceptable use

You agree not to:

• Use the service unlawfully, or to store or process content you have no right to.
• Reverse engineer, resell, or attempt to circumvent security or usage limits.
• Upload malware, attempt to gain unauthorized access, or disrupt the service.
• Use the service to violate the privacy or rights of others.

5. Customer data and ownership

As between the parties, you own all data your organization submits to the platform. You grant us a limited license to process it solely to provide and support the service. We process customer data as a processor under our Privacy Policy and your instructions. You are responsible for the lawfulness of the data you provide and for having the necessary rights and consents.

6. AI output

Parts of the service use AI to generate text, summaries, and suggestions. AI output may be inaccurate or incomplete and should be reviewed by a human before you rely on it. The service is a tool you control — it does not act without your approval where approval is required. All calculations are performed in code, not by the AI, and are deterministic; nonetheless, you remain responsible for decisions you make using the service.

7. Confidentiality

Each party will protect the other’s confidential information with at least reasonable care and use it only to perform under these Terms. We treat your data and the existence of your engagement as confidential.

8. Intellectual property

The platform, its software, design, and content (excluding your data) are owned by us and our licensors. We grant you a non-exclusive, non-transferable right to use the service during your subscription. We may use aggregated, de-identified data that does not identify you to improve the service.

9. Third-party services

The service integrates third-party providers (including AI model providers and infrastructure vendors), each governed by their own terms and security protocols. We are not responsible for third-party services outside our control.

10. Warranties and disclaimers

We provide the service with reasonable skill and care. Except as expressly stated, the service is provided “as is” and “as available,” and we disclaim all other warranties to the fullest extent permitted by law, including merchantability and fitness for a particular purpose.

11. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages, or for lost profits or data. Our total aggregate liability arising from the service will not exceed the fees you paid for the service in the twelve months before the event giving rise to the claim.

12. Indemnification

You will defend and indemnify us against claims arising from your data or your use of the service in breach of these Terms, except to the extent caused by us.

13. Term and termination

These Terms apply while you use the service. Either party may terminate for material breach not cured within 30 days of notice. On termination, your right to use the service ends and we will make your data available for export for a limited period before deletion, subject to legal retention requirements.

14. Governing law

These Terms are governed by the laws of Georgia, and the courts of Tbilisi, Georgia have exclusive jurisdiction, unless your order specifies otherwise.

15. Changes to these Terms

We may update these Terms; material changes will be reflected by the “last updated” date and, where appropriate, communicated to you. Continued use after changes take effect constitutes acceptance.

16. Contact

Questions about these Terms? Email contact@martiviconsulting.com.